ChatGPT can be used for translation services, where it can automatically translate text from one language to another.
A great real-life example of ChatGPT being used in translation comes from Spotify and Duolingo. Both companies have integrated ChatGPT to enhance their multilingual customer support.
For example, Spotify uses ChatGPT to provide customer support in over 60 languages. Whether a customer asks questions about playlists, features, or account issues, ChatGPT translates and responds in the customer’s preferred language, making the support experience seamless Spotify. Retrieved September 9, 2024.3 .
Similarly, Duolingo leverages ChatGPT to answer customer inquiries in over 30 languages, ensuring that users around the world can communicate about their courses, app settings, and other concerns without language barriersDualingo. Retrieved September 9, 20244 .